FAQs

​1. How does Bridesmaidress UK stand out among bridal retailers?​​

As a creator of wedding and occasion wear since 2015, we offer:

✓ ​​Global reach​​ with factory-direct pricing

✓ ​​5,000+ styles​​ covering bridesmaids, mothers-of-bride & flower girls

✓ ​​Premium fabrics​​ ensuring comfort and lasting elegance

✓ ​​Meticulous hand-stitching​​ by specialist artisans

✓ ​​Rapid global delivery​​ via DHL/EMS/Aramex

✓ ​​24h support guarantee​​ for post-purchase queries

​​2. Do you accommodate bulk orders?​​

Absolutely. Contact service@bridesmaidress.co.uk for bespoke bulk order solutions.

​​3. Where is shipping available?​​

We deliver worldwide. Please ensure your complete delivery address is provided at checkout.

​​4. What product assurance do you provide?​​

Every garment undergoes strict quality checks. Faulty items are never knowingly dispatched.

​​5. Can you recreate unavailable designs?​​

Yes! Forward garment details (fabric/colour/size) and images for feasibility confirmation.

​​6. Can I order bridesmaid dresses separately?​​

To maintain colour consistency across the party:

→ ​​Recommended:​​ Order all dresses in one transaction

→ ​​Note:​​ Separate orders may result in slight shade variations

​​7. Are design modifications possible?​​

Yes! Simple adjustments (straps/padding) are complimentary. Complex alterations may incur fees - consult our team before ordering.

​​8. How to specify style variants (e.g. Options A/B/C)?​​

Add clear notes in the "Order Remarks" box or email selections to service@bridesmaidress.co.uk with your order number.

​​9. Do multi-size orders qualify for discounts?​​

Yes. Select one standard size to activate quantity pricing, then email specific size requirements per dress.

​​10. What is your returns policy?​​

As each dress is custom-sewn:

✓ ​​Not accepted​​: Size/fit preference changes

✓ ​​Required​​: Careful measurements per our Size Guide

✓ ​​Our error​​: Resolution at our expense

​​11. Payment failure troubleshooting​​

Forward a screenshot of the error message to service@bridesmaidress.co.uk for resolution within 24 hours.

​​12. Can I amend size/colour post-purchase?​​

Changes accepted within 24h of payment. Later requests depend on production progress.

​​13. How to order multiple items?​​

① Select size/colour → Add to cart

② Click "Continue Shopping"

③ Proceed to checkout

​​14. Will designs remain available long-term?​​

Our made-to-order model typically maintains availability. We advise saving product images as designs may evolve.

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