Contact Us
Bridesmaidress UK Customer Support
Dedicated Assistance When You Need It
At Bridesmaidress UK, exceptional customer service is fundamental to our commitment. Our knowledgeable support team is ready to promptly address your inquiries, prioritizing timeliness and complete satisfaction. For questions, concerns, feedback, or suggestions, reach out through the following channels:
General Inquiries & Support
- Email: service@bridesmaidress.co.uk
- Live Chat (Sales & Pre-Order):
Available during site operating hours. Click the chat icon on our website for immediate assistance.
Order Modifications & Requests
- Before Purchase:
Clearly state style change requirements in the Order Remarks section during checkout at www.bridesmaidress.co.uk. - After Purchase:
Email service@bridesmaidress.co.uk with your order number and specific requests. We will contact you if further clarification is needed.
After-Sales Support (Order Status, Returns, etc.)
- Log in to 'My Orders' at www.bridesmaidress.co.uk.
- Select the relevant order.
- On the order details page:
- Review order status and tracking
- Submit a Customer Service ticket for specific assistance.
- Response Time: We aim to reply within 1 working day. For quick solutions, check our FAQs.
Important: While Live Chat provides real-time support during operating hours, email/ticket responses may experience delays due to time zones and volume. We prioritize resolving all inquiries efficiently. Your patience is appreciated.
Wholesale & Business Inquiries
For wholesale or partnership opportunities, email detailed inquiries to:
service@bridesmaidress.co.uk
Our Offices
-
UK Headquarters:
HAOHUA INTERNATIONAL LTD
100 Ock Street, 2nd floor
ABINGDON, OX14 5DH
UNITED KINGDOM
(Not a returns address) -
Hong Kong Branch:
Babyonlinedress Co. Limited (Reg. No.: 2405954)
Room 1003, 10/F, Tower 1, Lippo Centre
89 Queensway, Admiralty
Hong Kong
(Not a returns address)